Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Easingwold | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Easingwold collects, uses, and safeguards your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Easingwold is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Easingwold and across the UK. We act as the Data Controller for all personal information collected through our services.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

Personal details: Full name, date of birth, address, email address, and phone number
Health information: Medical history, current medications, weight, BMI, and other clinical data relevant to your weight loss treatment
Payment information: Billing details processed securely through our payment provider
Technical data: IP address, browser type, device information, and website usage data collected via cookies
Communication records: Emails, messages, or enquiries you send to us

3. How We Use Your Data

We use your personal and health data for the following purposes:

To assess your suitability for weight loss treatments and provide clinical consultations
To dispense and arrange delivery of approved medications (delivered within 1 working day of pharmacist approval)
To maintain accurate patient records as required by pharmacy regulations
To communicate with you regarding your treatment, orders, or enquiries
To process payments securely
To comply with legal and regulatory obligations as a GPhC registered pharmacy
To improve our website and services based on anonymised usage data

Our lawful bases for processing include contract performance, legal obligation, and, for special category health data, explicit consent and the provision of healthcare services.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. We use:

Essential cookies: Required for the website to function correctly
Analytical cookies: To understand how visitors use our site, helping us improve our services
Functional cookies: To remember your preferences and settings

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality.

5. Sharing Your Data with Third Parties

We do not sell your personal data. We may share your information with trusted third parties only where necessary:

Healthcare professionals: Including prescribers or your GP where clinically appropriate or required
Delivery partners: To fulfil your medication orders within 1 working day of pharmacist approval
Payment processors: To handle transactions securely
IT and platform providers: Who support our website and patient management systems under strict data processing agreements
Regulatory bodies: Such as the GPhC or NHS if required by law

All third parties are contractually obligated to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance. Payment and transactional data is held for 6 years in accordance with HMRC requirements. Data no longer required is securely deleted or anonymised.

7. Your Privacy Rights

Under UK GDPR, you have rights regarding your personal data, including the right to access, correct, or request deletion of your information, to restrict or object to how it is used, and to receive a copy of your data in a portable format. To exercise any of these rights, please contact us using the details below. We aim to respond to all data-related requests within 48 hours.

8. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Pharmacy Weight Loss Easingwold
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.